1. Who we are
This website, featherlitelogistics.com, is operated by Featherlite Logistics LLC ("Featherlite", "we", "us"), a licensed interstate freight carrier (USDOT 2820143, MC 940290). This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Featherlite Logistics LLC10711 Belshill St, Richmond, TX 77407
Email: admin@featherlitelogistics.com · Phone: (832) 364-8911
2. Information we collect
Information you give us
We only collect personal information that you choose to send us through the forms on this website:
- Book Us Now (quote callback): your name, email address, phone number and, optionally, a pickup or delivery address.
- Quick Contact: your name, email address, phone number and, optionally, your company, a subject and a message.
- Driver Interest Form: your name, city, state, phone number and email address; your CDL status; the position you are interested in; whether you own a truck; the trailer types you pull; your driving experience; and yes/no answers about moving violations in the last 36 months, verifiable driving experience in the last 3 years, and whether you have been discharged for safety reasons. This form gathers information only. It is not a job application.
Please do not send sensitive information such as Social Security numbers, driver's license numbers, financial account details or health information through the website.
Information collected automatically
- Technical data: when you visit the site, our hosting and security provider receives standard request information such as your IP address, browser type and the pages you request. This is needed to deliver the site and protect it from abuse.
- Spam protection: our forms use an anti-spam service that checks browser and device signals to tell people from automated bots. It does not use advertising cookies.
- Analytics (only with your consent): we use a website analytics service to understand how visitors use the site, such as pages viewed, device type and approximate location. It runs only after you accept analytics cookies, and never when your browser sends a Global Privacy Control signal. See section 5.
3. How we use your information
- To respond to quote, callback and contact requests, and to provide the transportation services you ask about.
- To review driver interest submissions and contact you about potential driving opportunities.
- To keep the website secure, prevent spam and fraud, and maintain its performance.
- To understand how the site is used and improve it, if you have consented to analytics.
- To comply with legal obligations and protect our rights.
We do not sell your personal information, and we do not use it for targeted advertising.
4. How we share information
We share personal information only with service providers that help us run this website, under agreements that limit how they can use it:
| Category of provider | What they receive | Why |
|---|---|---|
| Website hosting and security provider | Technical request data (IP address, browser, pages requested) | Serve and protect the website |
| Anti-spam provider | Browser and device signals, IP address | Block automated form spam |
| Email delivery provider | The contents of the form you submit | Deliver your submission to our team by email |
| Email and productivity provider | The form email and any replies | Host our business email |
| Analytics provider (only if you consent) | Usage data such as pages viewed, device type and approximate location | Measure and improve the website |
We may also disclose information if required by law, to protect our rights or safety, or as part of a merger, acquisition or sale of business assets.
5. Cookies and similar technologies
This website does not use advertising cookies. The anti-spam service on our forms may use a short-lived technical identifier to verify that a submission comes from a person.
We use website analytics only with your consent. When you first visit, a banner asks whether you accept analytics cookies. They are set only if you click Accept; if you click Decline, no analytics runs. Your choice is remembered in a cookie for 12 months. You can change your choice at any time with the Cookie settings link in the website footer. If your browser sends a Global Privacy Control signal, we treat it as an opt-out and do not load analytics. You can also block or delete cookies in your browser settings.
6. How long we keep information
The website itself does not store your form submissions in a database; each submission is delivered to us by email. Our email delivery provider keeps delivery logs for a limited period. We keep submission emails for as long as needed to respond to you, provide our services, and meet our legal, tax and business record-keeping obligations, and then delete them.
7. Your privacy rights
Depending on where you live, you may have the following rights about your personal information:
Texas residents
Under the Texas Data Privacy and Security Act, you may have the right to confirm whether we process your personal data; to access, correct and delete it; to obtain a portable copy; and to opt out of the sale of personal data, targeted advertising and certain profiling. We do not sell personal data or use it for targeted advertising. If we decline a request, you may appeal by replying to our response; if the appeal is denied, you may contact the Texas Attorney General.
California residents
You may have the right to know what personal information we collect and how we use it, to request deletion or correction, and not to be discriminated against for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising.
Visitors from other regions
If you are in the European Economic Area or the United Kingdom, you may have rights of access, rectification, erasure, restriction, portability and objection. Our services are directed to customers in the United States.
How to make a request
Email admin@featherlitelogistics.com with the subject "Privacy request", or call (832) 364-8911. We may need to verify your identity before acting on a request, and we will respond within 45 days, as Texas law requires. You may use an authorized agent where the law allows.
8. Security
The website is served only over encrypted HTTPS connections, and form submissions are validated and delivered through secured services. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.
9. Children's privacy
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.
10. Links to other websites
Our website links to other sites, such as our social media pages, Google Maps and CarrierSource. Their privacy practices are governed by their own policies.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Material changes will be posted on this page.
12. Contact us
Questions about this policy or your information: email admin@featherlitelogistics.com, call (832) 364-8911, or write to Featherlite Logistics LLC, 10711 Belshill St, Richmond, TX 77407.